Virtually all modern businesses rely on technology to conduct their daily operations. As a result, every company needs its fair share of IT support.
A managed services provider is a third-party service made up of expert technicians who handle IT support on the behalf of other businesses. MSPs ensure that business infrastructures are at their absolute best and that they are fully protected from outside threats.
But do you really need external IT support? Why should you hire an IT MSP?
We firmly believe there are many small businesses in Denver, Colorado that could benefit from partnering with an outsourced IT company. It can be overwhelming for a new and relatively small business to maintain and protect its technology all on its own.
Instead of juggling dozens of IT requirements, businesses should focus on growing while allowing someone else to handle the ins and outs of tech management. For businesses in Mile High City, seeking outsourced IT support in Denver can foster better productivity and help businesses to remain focused on their goals.
That’s not all. Let’s examine five big reasons why your Denver-based business could benefit from partnering with an MSP for IT services.
1. You Need Aggressive Security Protocols
The importance of IT security can easily be underestimated, especially by small businesses that have other responsibilities to focus on. They think they’re small enough to fly under the radar of online threats and compliance issues. Unfortunately, all businesses are at risk of breaches, no matter their size or industry.
When a data breach results in the loss or theft of private consumer information, your company’s reputation and consumer relationships could be jeopardized. Working to regain status and trust will set your business back. You don’t want a security breach to halt your growth – temporarily or permanently.
In addition, cyberattacks and data breaches are expensive to recover from. According to the National Small Business Association, cyberattacks cost companies an average of $9,000 to resolve.
This financial burden of online attacks such as phishing scams, malware, and data breaches is especially harmful to small businesses. In fact, an estimated 60 percent of small businesses end up closing their doors permanently within the six months following an attack.
According to Statista, Colorado ranked tenth in the nation for cyberattack losses in the year 2020. You’re not safe in any city or industry, so don’t underestimate the risk your business faces. A provider of third-party IT support in Denver will help keep you safe.
How Can an IT Support Company in Denver Protect Your Business?
A quality IT support company will take a multilayered approach to keep business systems protected from cyber threats, viruses, and data breaches. Most MSPs set up a firewall that monitors and supports your network security. They will also run frequent checkups and updates to ensure it’s working properly at all times.
- 24/7 IT Support
Disastrous cyberattacks and system failures can strike at any time. This leads to the disruption of online operations, the potential loss of sales, and oftentimes, a costly recovery. With 24/7 support, however, any IT issue a business encounters will be addressed and resolved in a timely manner, reducing downtime and the chances of further disruption or loss.
Outsourcing with local companies that offer Denver IT support is a good idea. A local business will be more accessible and work in the same time zone, so when issues arise, you can seek and receive help quickly.
- Disaster Recovery Plan
A well-rounded security approach focuses on not only digital threats but also on natural ones. Most MSPs offer disaster recovery plans to protect your data if your business is struck by a disaster such as a fire or a flood. A team of IT experts will create a cloud-based storage system for your data so it can be recovered if servers crash or are permanently damaged.
Additional Security Services to Look for in a Denver-based MSP Include:
- Anti-Virus Protection
- Secure Remote Access
- Malware Protection
- Multi-factor Authentication
- Traffic Optimization
- Security Compliance
- Content Filtering
- Cybercrime Detection and Prevention
- Quick Response Time to IT issues
- Routine Maintenance of Firewall Configuration
2. Access to More Advanced Resources
Keeping up with the latest technology tools and processes can be challenging for small businesses. You’re focusing on marketing, client management, and business growth – not watching for the latest and greatest software updates or gadgets.
Although you could hire an in-house IT team, this isn’t always the best option for a small business with a limited budget. You’ll be required to pay full-time salaries and offer employee benefits, and usually, this is more costly than simply partnering with a team of external IT professionals.
A third-party IT support provider provides access to better resources, tools, and services for a lower cost than hiring your own IT team. These innovative solutions help businesses stay ahead of the competition, and more often than not, they’re included in your overall IT support payment.
With the help of an external IT provider, you may be able to access tools and technology that would otherwise be too expensive or difficult to implement. These tools improve processes, communication, and workflow within the company and among consumers.
Rather than blindly offering new infrastructure solutions, an IT support company will consult your business to ensure your tech setup matches your exact needs.
3. Better Maintain Your Vital Systems
Small businesses often make the mistake of setting up poor, shortcut in-house Denver IT support. They might assign a few employees that are skilled with computers to handle technological issues and make sure everything runs smoothly, but they don’t hire actual IT experts.
These team members are not as equipped to handle major disruptions as real IT professionals. You can’t have someone managing your IT in their free time when protecting and running your technology is a full-time job.
With an MSP, all business technology and tools are frequently updated and maintained by a team of expert IT technicians. Any necessary maintenance – such as software patches and data backups – is completed on a regular schedule and will not interfere with your daily workflows.
4. Improve Your Internal Communication Strategies
Internal communication is critical to a company’s workflow and productivity. In-person meetings can be time-consuming and unproductive – whereas online communication is more engaging and empowering. Unfortunately, companies rarely make online communication a priority – but with the help of an MSP, internal communication can be vastly improved.
As more and more businesses are operating remotely, it’s important that they invest in online platforms that make organizing projects and tasks easy to understand.
If a business were to incorporate out-of-date tools and technology, employees could be left frustrated and unproductive. By setting up the latest and most efficient platforms, you make it easier for employees to collaborate and get work done.
High-quality MSPs grant businesses access to advanced online tools and technology that facilitate effective communication and collaboration amongst employees. In addition, some Denver IT support companies will improve telephone communications.
For example, they will provide services that make it possible for employees to take business calls from any device wherever they are, including their laptops.
5. Optimize for Growth
Denver has a thriving economy with a wide range of industries. Small businesses in this city must stand out and establish customer trust to rise above their competition – and an MSP can help do that.
If a business can generate superior customer satisfaction, it will be better equipped to grow. With the help of an MSP, businesses in Denver can have systems in place to make sure they don’t miss a beat. The goal is to help them maintain and protect their current customers while also working to attract and earn the trust of new clients.
A quality MSP will work with your company to fully understand the areas of your business that need improvement. It’s important that you communicate your company goals clearly with an IT support company so they can properly ascertain which services you need.
Service agreement plans between an MSP and a business are often scalable. A high-quality IT support company knows that every business has its own unique goals and budget, so they offer custom service packages at different prices.
To summarize, MSPs grant Denver businesses the peace of mind that their technology is supported and protected – so they can focus on growth.
In Conclusion:
Denver businesses of all sizes can benefit greatly by outsourcing with a local IT support company. An MSP will help save your business money on innovative technology that improves security, online operations, and overall productivity.
Most importantly, MSPs allow Denver businesses to focus on successful growth. With an IT support company, small businesses do not have to concern themselves with keeping their technology safe and up to date. Instead, they can leave their tech troubles with professional experts whose top priority is supporting your IT.
How can IT support help your Denver business? Let’s find out together.
Give us a call at 303.370.1111 or set up a FREE strategy call.
