Are Macs Immune to Malware?

Over the past 10 years I must have heard it a million times “My Mac can’t get a virus” and I’d reply “really…!”.  The fact is that these people were correct because there was so little malware created for Mac’s.  However, with the new proliferation of Mac computers in the business world there is also […]

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Managed Service FAQs: Hardware and Software

Hardware and Software are the foundation for any IT environment.  So when you sign on to work with a new Managed Service Provider (MSP) many buyers often wonder – who is responsible for the hardware and software?  It’s a great question that we often get which is tough to get a clear answer on.  So […]

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How do you handle on-site support needs?

On-site support is one area buyers of IT Managed Support are always very interested in.  A great MSP will provide and be available for onsite support on an as needed basis.  Since the old model was to run a tech onsite every time there was an issue for a user, clients became quite accustomed to […]

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Gifts for the Tech in Your Life

We’ve scoured the lists and there are TONS of awesome gifts this year for the tech or tech lover in your life.  After much debate, we have narrowed down to our top 7 items – check them out:   Find these items: Bose Headphones Fitbit One Virtual Keyboard Nest Om/One Levitating Speaker Pocket Projector Mobile […]

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Does Using Managed IT Support Cost More?

Managed IT Support – is it going to break the bank? Truthfully, it depends on your current situation.  Generally Managed Service Providers (MSP’s) are drastically less expensive than your own in house IT department, but no two situations are ever exactly the same. As a decision maker, IT Support costs can be high on the […]

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Managed Service Providers, an Irreversible Decision?

You’ve chosen a managed service provider, you’ve given the right amount of control to them.  What happens next…  Is this an irreversible decision? The answer seems scary but is clearly no.  Let me tell you why… You retain ownership of all your assets. A managed service provider’s best practices will put you in a better […]

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Am I Handing Over All Control To My Managed Service Provider?

No one wants to feel like they are losing full control of an important part of their business.  As a business owner, your business means everything to you. Giving up control over any portion of your business can be very difficult.  Some of the confusion comes from outsourcing which truly is a release of control, […]

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Personal IT Security

As an IT company, we are highly invested in the use of technology and it is definitely not going away anytime soon… In fact, there is more technology than ever these days not only in the workplace but throughout most parts of our lives.  Take for example this article on Wired.com about the author’s car […]

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What changes once you choose an MSP?

We’ve talked about choosing a managed service provider and how to do so, but what happens once you make that decision? Before signing up our clients will often ask, “what changes?” Not all people are the same, but you may question some of the following changes: Do I lose Control? No you do not lose […]

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10 Ways to Keep your Organization Safe

You know what your business needs are, you’ve crafted a technology plan for your organization and you’re ready to rock, but one important piece remains – security. We joke that hackers must have a motivational poster hanging up on their wall, because no matter how many attempts are thwarted, they just keep coming back. Here […]

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